Game Fairness

The poker software uses a RNG (random number generator) to ensure that all players are dealt a fair deal hand each and every game. The RNG system produces innumerable permutations and combinations in the 52-card deck that is virtually impossible to predict. The numbers must be unpredictable and not related to each other in any way to be considered truly random.

The random number generator has been tested and certified by Gaming Associates on behalf of the Kahnawake Gaming Commission as a part of the licensing process. The random number generator has been found to deal cards from the deck such that each card has an equal chance of being selected unless it had already been dealt in the poker game.

Providing a safe and secure gaming environment to its players is vital for the success of any online gaming site. At Online Poker we take this matter very seriously and this is the primary reason why the Poker software is the trusted choice of thousands of players across the globe and gives it the distinction of being the ‘Safest and Fairest’ online poker site. It uses state-of-the-art systems that ensure and maintain a collusion free environment.

Poker.com has zero tolerance for fraud & collusion. To reduce the incidence of fraud & collusion we have introduced the following guidelines and procedures.

  • Individual players are only allowed one account per player.
  • Any player found to be participating in collusion or deceptive practices will have their accounts immediately closed.
  • Poker.com are constantly monitoring various vital statistics and patterns of both in game play and member information to detect incidents of fraudulent activity.
  • Any player found to have supplied incorrect or incomplete contact information will have their account immediately closed.
  • Poker.com will often request to confirm the identity of individual players via our phone/fax/email/credit card verification procedures. Any player that refuses to complete our verification procedures will have their account closed.
  • Poker.com will set credit card processing limits according to the usage pattern of each individual user. Credit card payments will often not be accepted without verification that you are the owner of the credit card(s) being used to fund your account.
  • Any player found to commit fraud against Poker.com by disputing valid credit card transactions or using an unauthorised credit card will be prosecuted to the full extent of the law regardless of their country of residence and will be liable to debt and expense recovery according to Poker.com's terms and conditions.
  • Poker.com recommends Neteller & Click2Pay as secure transaction options. As an incentive to use Neteller & Click2Pay instant withdrawals are offered to approved account holders.

Credit card fraud is a growing problem facing internet commerce. Nobody would like having their credit card fraudulently used online, nor would most players like to play against a fraudulent player using illegally obtained funds. Please help reduce the incidence of credit card fraud by co-operating with support staff when asked to verify your identity and by reporting any suspicious activity you may notice.



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